How Can We Help?
Find answers, submit tickets, or chat with our support team.
Get Support
Email Support
Email our team and get a response within 24 hours.
Response time: 24 hours
Live Chat
Chat with support directly during business hours.
Monday-Friday 9am-6pm EST
Submit Ticket
Create a detailed support ticket for your issue.
Priority handling
Frequently Asked Questions
Integration
How long does integration take?▼
Most integrations take 2-4 hours. CSV upload is 30 minutes.
Do you support my POS system?▼
We integrate with Square, Toast, and most major systems. Contact us for your specific setup.
Can I test before going live?▼
Yes, we provide a sandbox environment for testing.
Health Profiles
How is my health data stored?▼
All health data is encrypted and stored securely with HIPAA-adjacent protections.
Can I update my dietary preferences?▼
Yes, your profile can be updated anytime in the settings.
How does matching work?▼
Our AI matches your profile with meals using ingredient-level analysis.
Billing
Can I cancel anytime?▼
Yes, cancel anytime with no long-term contracts.
What payment methods do you accept?▼
We accept all major credit cards and bank transfers.
Is there a free trial?▼
Yes, 14 days free for restaurants. Diner app is always free.